Shipping & Delivery Policy

At **Sportsium**, we aim to deliver your orders safely and as quickly as possible across Pakistan.

Delivery Coverage

We currently deliver to customers throughout Pakistan, including major cities, towns, and many remote areas where courier service is available.

Estimated Delivery Time

Typical delivery time is:

- Major Cities: 2–4 working days
- Other Cities & Towns: 3–7 working days
- Remote Areas: Delivery may take longer depending on courier availability and location

Delivery times are estimates and may vary due to public holidays, weather conditions, courier delays, strikes, road closures, or other circumstances beyond our control.

Order Processing

Orders are generally processed after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Our team may contact you by phone or WhatsApp to confirm your order before dispatch.

Shipping Charges

Shipping charges may vary depending on:

- Order size
- Product weight
- Delivery location
- Courier service

Any applicable delivery charges will be shown during checkout or communicated before order confirmation.

Cash on Delivery

Where available, Cash on Delivery allows customers to pay the order amount at the time of delivery.

Customers are requested to provide accurate contact and delivery information to avoid delays.

Sportsium reserves the right to confirm certain orders before dispatch.

Order Tracking

Once your order is dispatched, tracking information may be shared through SMS, WhatsApp, email, or the relevant courier service where available.

If you require an update regarding your order, contact us with your **order number**.

Incorrect or Incomplete Address

Customers are responsible for providing the correct:

- Full name
- Phone number
- Complete delivery address
- City
- Area or landmark, where required

Sportsium will not be responsible for delays caused by incorrect, incomplete, or unreachable delivery information.

Additional courier charges may apply if an order has to be re-dispatched due to incorrect information provided by the customer.

Failed Delivery Attempts

Courier companies may make one or more delivery attempts depending on their policy.

If a customer is unavailable, unreachable, or refuses the parcel without a valid reason, the order may be returned to Sportsium.

Repeated refusal of confirmed orders may affect the availability of Cash on Delivery for future purchases.

Damaged Package

If you receive a parcel that appears visibly damaged, opened, or tampered with, please contact our support team as soon as possible.

We recommend taking photos or a short video of the parcel and product before or during opening if there is visible damage.

Claims relating to damaged or incorrect products should be reported in accordance with our **Returns & Exchange Policy**.

Delivery Delays

While we work with courier services to provide timely delivery, occasional delays may occur.

Sportsium cannot guarantee an exact delivery date where delays are caused by courier operations, weather, public holidays, security conditions, or other events beyond our reasonable control.

Customer Support

For delivery or order-related assistance:

**Phone & WhatsApp:**  
+92 330 8750976

Email: 
sportsiumsports@gmail.com

Chat Support: 
Available 24 hours

Please provide your **order number** when contacting us regarding an existing order.

**Sportsium — Delivering Sports, Games & More Across Pakistan.**